Terry Anderson Hi-Fi

Information

We observe the Australian National Privacy Principles as outlined in http://www.privacy.gov.au/publications/nppgl_01.html .

Who we are

Poton PTY LTD, trading as Terry Anderson Hi-Fi, operates this Web site, and the Terry Anderson Hi-Fi retail shop at 2/30 Metro Court, Gateshead NSW 2290.

Contact Us:

email: tahifi@nelsonbay.com
phone: on (02) 4943 0400
post: Terry Anderson Hi-Fi, 2/30 Metro Court, Gateshead, NSW 2290

Access to our Web site

Anyone may freely browse our Web site without disclosing any personal information.

Our policy

We collect personal information about you, that you volunteer to give to us for the purpose of purchasing items from our Web site.
We do not sell or trade your personal information.
We do not store your credit card details in our systems once the item(s) has shipped.
We do not share your personal information except when it is necessary to do so to complete your order, such as providing delivery companies with your name, address and phone number; or unless we are required to do so by law.
Our operational database and Web site are maintained by a third party organisation, Dreamtheatre which also observes the National Privacy Principles.

The kind of information we collect

Type of information	Required?	What we do with it
Your name	Required	We will store your name, and we will share it with delivery companies for the purpose of shipping your purchased item(s) and completing your order.
Your logon name and password	Required	You may purchase items from this site without creating an account. However, you may choose to create an online account; if you do, then you must create an account logon name and a password that you use when you purchase items from this Web site. We will store this information. The password is stored in an encrypted state. We will not give this information to any third parties.
Your billing address	Required	Your billing address is where you want us to send the invoice/receipt. We will store this information, and if it is the same as your shipping address we will share this information with delivery companies for the purpose of shipping your purchased item(s) and completing your order.
Your shipping address	Required	Your shipping address is where you want us to send the item. We will store this information, and we will share this information with delivery companies for the purpose of shipping your purchased item(s) and completing your order.
Your email address	Required	We will store your email address and we may use it to contact you. We will not give your email address to any third parties.
Your telephone number	Required	We will store your phone number, and we may use it to contact you. We may share this information with delivery companies, if they require us to do so, for the purpose of shipping your purchased item(s) and completing your order.
Your ABN/ACN	Optional. Used for resellers and business accounts only	We will store you ABN/ACN if you have a business account or if you are a reseller and you provide your ABN/ACN to us. We will not give your ABN/ACN to any third parties.
Your credit card number and verification code	Optional. Used for credit card purchases only	If you pay for an item by credit card we only store your credit card details until the item(s) is despatched, then your credit card details are automatically deleted from our systems, we will not give your credit card information to any third parties.
Your purchase history	Automatic at time of Purchase	We store a record of what you have purchased from us for our own business purposes. In the future we may use this information, along with your email address, to inform you of new products or promotions that we think may interest you. You will have the opportunity to opt out of receiving this type of email from us. We do not share your purchase history or email address with any third parties.

Not providing your personal information

If you choose to not provide any required information as outlined in The information that we collect about you section, then we may not be able to accept or fulfill your order.

Accessing your personal information

You may ask to view the information that we have about you.

Send your request by email to tahifi@nelsonbay.com.
We may require that you provide to us some proof of your identity.
The information will be sent to you within 7 working days of receipt of your request/proof of identity.
You may request that we correct or change your personal information.

More information about the Privacy Policy

Please direct any questions about our privacy policy to tahifi@nelsonbay.com.

For more information about your rights and online privacy, you may also contact the Privacy Commissioner:
Office of the Privacy Commissioner
GPO Box 5218
Sydney NSW 2001 Australia
privacy@privacy.gov.au
1300 363 992
TTY 1800 620 241
http://www.privacy.gov.au